Network Operations Support Specialist

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

AFS is seeking a Network Operations Support Specialist in Arlington, VA.

The Network Operations team member will be responsible for day‑to‑day operations. They will also be responsible for ensuring all site connectivity is up and functioning for all AFS sites 24x7x365. They will participate in working support tickets and requests company wide, and participate in meetings and Operational projects.

Travel will be required to a DC location most business days.

• Administration of all network equipment
• Configuration of switch port and firewalls
• Network support for local site as well as other sites
• Solarwinds monitoring
• Rotating On‑call support schedule

• Must be a US citizen on US soil
• 2 years of Cisco Switching
• 1 year of OSPF Routing experience
• 1 year of Palo Alto firewall experience
• 1 year of DHCP experience
• 1 year of DNS experience

• Experience working support tickets, making changes where necessary using the CR process, and escalating issues/concerns to management
• Experience providing network operational support to configure and test updates in offices and data centers
• Experience performing system maintenance and OS patching
• Experience ensuring standards and requirements are met through conducting quality assurance tests
• Working knowledge of authentication protocols such as TACAS and radius

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience.

Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here (). We accept applications on an on-going basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$84,900—$160,200 USD

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin,…