Coupa Administrator

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

• Serve as the primary system administrator for the Coupa platform.
• Configure and maintain system settings, approval workflows, business rules, catalogs, suppliers, and user roles.
• Manage Coupa modules such as Procure-to-Pay (P2P), Sourcing, Contract Lifecycle Management (CLM), Invoicing, and Supplier Management
• Perform testing and deployment of system changes, enhancements, and quarterly Coupa releases.

• Manage user access, permissions, onboarding, and role-based security.
• Support supplier onboarding, enablement, and maintenance within Coupa.
• Act as a point of escalation for user and supplier issues.

• Provide Tier 2/3 functional support for Coupa-related issues.
• Troubleshoot system errors, transactional issues, and integration failures.
• Coordinate with Coupa Support and internal IT teams to resolve incidents.

• Support integrations between Coupa and Sage Intacct Accounting System
• Monitor data accuracy for master data, suppliers, chart of accounts, and approval hierarchies.
• Assist with data validation, reporting, and audit readiness.

• Develop and maintain standard and ad-hoc reports and dashboards.
• Support spend analysis, compliance reporting, and management insights.
• Ensure data integrity and consistency across reporting outputs.

• Ensure Coupa configurations align with procurement and financial policies.
• Document system configurations, procedures, and controls.
• Identify opportunities for process automation and system optimization.
• Participate in audits and compliance reviews related to spend management.
• Other duties as assigned.
• This is an in‑person position located in Arlington, VA.

• Bachelor’s Degree in Business, Information Systems, Finance, Supply Chain, or a related field (or equivalent experience) preferred. Coupa Administrator or Implementation Certification
• 3-7 years work experience administering or supporting Coupa or a similar P2P/Spend Management platform. Relevant experience in a, not-for-profit, military, multicultural and/or global…