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Service Desk Technician – Cyber Incident Support

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Tharros
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Service Desk Technician – Cyber Incident Support

Tharros has an immediate opening for a Service Desk Agent supporting DHS CISA in Arlington, VA. The role supports a 24/7 service desk handling incidents, requests for information, and communications with stakeholders.

The candidate will triage, route, and track lifecycle of tickets, maintaining incident records and knowledge base while ensuring timely responses. Experience with ServiceNOW or Remedy and MS Office is essential.

Step into the 24/7 Service Desk Technician – Cyber Incident Support role at Tharros in Arlington, VA, United States and grow with us.

The 24/7 Service Desk Technician – Cyber Incident Support role at Tharros is now open for applications in Arlington, VA, United States.

Join us at Tharros as our next 24/7 Service Desk Technician – Cyber Incident Support in Arlington, VA, United States.

We are currently recruiting a 24/7 Service Desk Technician – Cyber Incident Support for our team in Arlington, VA, United States.

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