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Voice of Customer Insight Manager — Engagement & Analytics

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: JLL
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    Data Science Manager, Data Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

JLL is seeking a Manager, Customer Experience and Engagement to lead voice of customer research and analytics, shaping program and product decisions. This role designs research, builds scalable reporting, and partners with stakeholders to translate questions into actionable insights across employee travel and events.

You will integrate survey data with behavioral analytics, develop dashboards, and drive data-driven decisions with speed and conviction in a fast-paced environment.

As a Voice of Customer Insight Manager — Engagement & Analytics, you will play an important part at JLL in Arlington, VA, United States.

For the Voice of Customer Insight Manager — Engagement & Analytics position at JLL, we are reviewing applications now.

Step into the Voice of Customer Insight Manager — Engagement & Analytics role at JLL in Arlington, VA, United States and grow with us.

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