Senior Unified Communications Engineer

Required:

• An active/current Top Secret/SCI security clearance is required.
• Bachelor’s degree in Computer Science or related field and 16 years of related experience, or a master’s degree and 14 years of experience. 4 years of additional experience may be substituted in lieu of a degree.
• An active Cisco Certified Internetwork Expert (CCIE) Collaboration certification.
• Self-driven and resourceful in achieving goals independently as well as in cooperation with others.
• Flexibility to adjust to changing requirements, schedules, and priorities.
• The ability to socialize ideas, make recommendations, and gather team consensus to move forward.

Desired:

• Exceptional verbal, written (including the development of CONOPS and procedural documentation), interpersonal, and presentation skills.
• Experience with the ITIL library in support of incident and change management.
• Experience with a maintenance ticketing system to manage incidents and problems.
• Knowledge of Solarwinds, Splunk, and Variphy monitoring systems.
• Previous experience supporting a government and/or Department of Defense customer.

Peraton is seeking an experienced Senior Unified Communications Engineer, to join our dynamic Network and Unified Communications Architecture team in Arlington, VA. We are seeking a proactive candidate who will not shy away from writing a test plan or reading through vendor’s technical documents to solve a problem and write a resolution report.

The Senior Unified Communications Engineer is responsible for but not limited to:

• Ensure the operational health, availability, and security of enterprise voice and collaboration systems within a complex network architecture.
• Provide engineering support for the design, implementation, monitoring, troubleshooting, and analysis of firewalls, Intrusion Detection Systems (IDS), Virtual Private Networks (VPNs), unified communications platforms, and security controls and policies
• Develop and maintain system specifications, architecture designs, integration plans, test plans, and all required technical documentation.
• Maintain compliance with DoD Information Assurance (IA) requirements and ensure all service performance indicators are met or exceeded.
• Collaborate with agency Network Engineers and Network Operations personnel to support enterprise infrastructure initiatives and modernization efforts.
• Serve as Tier IV Premier Support liaison for complex issues requiring specialized vendor expertise.
• Coordinate with vendors and premier support providers to ensure timely resolution of escalated technical issues.
• Escalate critical incidents to vendor engineering teams and monitor issue resolution through completion.
• Work closely with Tier III engineering support teams to resolve enterprise-level communications and networking issues.