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Applied Scientist: Multimodal AI Customer Experience

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Amazon Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    Data Scientist, AI Business & Operations, AI Engineer (Applied/Software), AI Evaluation
Salary/Wage Range or Industry Benchmark: 143000 - 193000 USD Yearly USD 143000.00 193000.00 YEAR
Job Description & How to Apply Below
Position: Applied Scientist: Multimodal AI for Customer Experience

Services LLC seeks an Applied Scientist for Customer Experience and Business Trends (CXBT) to advance AI agents that interact multimodally with users. You will research agent-based modeling, build foundational capabilities, and drive experiments impacting customer experience at scale.

The role focuses on state-of-the-art AI techniques, data privacy, and responsible AI, with opportunities to publish and shape experiments that inform product decisions at Amazon.

Step into the Applied Scientist:
Multimodal AI for Customer Experience role at Amazon Inc. in Arlington, VA, United States and grow with us.

This role, Applied Scientist:
Multimodal AI for Customer Experience at Amazon Inc., could be your next opportunity.

Are you ready to take on the Applied Scientist:
Multimodal AI for Customer Experience role at Amazon Inc.?

We would love to welcome a new Applied Scientist:
Multimodal AI for Customer Experience to our team in Arlington, VA, United States.

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