Tier II Service Counter Technician – 1st Shift; DoD
Listed on 2026-10-17
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IT/Tech
IT Support
Empower AI is seeking a Tier II Service Counter Technician for 1st shift at the DISA J6 service desk. You will independently diagnose hardware/software issues, consult with walk-in users, and configure systems per security requirements.
The role emphasizes detailed documentation and escalation leadership within the counter environment. The position requires 5+ years in enterprise endpoint support or related IT roles, with DoD experience preferred and ITIL/Security certifications.
We have an opening for a Tier II Service Counter Technician – 1st Shift (DoD) in Arlington, VA, United States within Management & Operations, IT & Technology.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Tier II Service Counter Technician – 1st Shift (DoD) role at Empower AI, based in Arlington, VA, United States.
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