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Senior Service Desk Lead Federal IT Ops; Arlington

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: TekSynap
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, IT Project Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 130000 - 155000 USD Yearly USD 130000.00 155000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Lead for Federal IT Ops (Arlington)

Tek Synap is seeking a Service Desk Team Lead in Arlington, VA to oversee a team of service desk agents and supervisors. The role requires strong customer service, leadership, and ITSM process ownership within a federal contracting environment.

The candidate must have a Bachelor's degree or equivalent, ten-plus years in service desk experience, and the ability to obtain a Public Trust clearance. Location is Arlington, with day shifts and potential overtime as contract needs dictate.

We are looking to fill the Senior Service Desk Lead for Federal IT Ops (Arlington) position at Tek Synap in Arlington, VA, United States.

We invite applications for the Senior Service Desk Lead for Federal IT Ops (Arlington) position located in Arlington, VA, United States.

The following opening is for a Senior Service Desk Lead for Federal IT Ops (Arlington) with Tek Synap.

Position Requirements
10+ Years work experience
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