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Senior Tier II Service Desk Analyst - Secure Gov IT

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Definitive Innovative Solutions
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 71000 - 100000 USD Yearly USD 71000.00 100000.00 YEAR
Job Description & How to Apply Below

Definitive Innovative Solutions (DIS) is seeking a Tier 2 Service Desk Analyst to provide advanced technical support for both classified and unclassified IT environments supporting a federal government customer in Arlington, VA.

This role serves as a critical escalation point for end-user support, resolving complex hardware, software, network, and access-related issues while ensuring compliance with federal security requirements and SLOs.

As a Senior Tier II Service Desk Analyst
- Secure Gov IT, you will play an important part at Definitive Innovative Solutions in Arlington, VA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Tier II Service Desk Analyst
- Secure Gov IT role in the description above.

We appreciate your interest in this position.

Join Definitive Innovative Solutions and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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