Voice Operations Specialist – UCaaS​/CCaaS & Call Center

A technology company based in Arlington County is seeking a candidate for the Tier 2 operational support role, focused on managing cloud and on-premise voice services. Responsibilities include providing technical support, coordinating with internal teams, and generating operational reports. The ideal candidate should have over 7 years of telecommunications experience, with a strong background in Cisco Call Manager and Teams Phone, as well as familiarity with Five9 CCaaS solutions.
The Voice Operations Specialist – UCaaS/CCaaS & Call Center role at Ora Apps Inc. is now open for applications in Arlington, VA, United States. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Voice Operations Specialist – UCaaS/CCaaS & Call Center role in the description above.