Senior Hardware Asset Management Specialist

Senior Hardware Asset Management Specialist Company:

The Boeing Company The Boeing Company’s Information Digital Technology and Security (IDT&S) is currently seeking an experienced Senior Hardware Asset Management (HAM) Specialist to support the Technology Governance & Optimization team in North Charleston, SC;
Arlington, VA;
Auburn, WA;
Berkeley, MO;
Chicago, IL;
El Segundo, CA;
Everett, WA;
Huntington Beach, CA;
Huntsville, AL;
Long Beach, CA;
Mesa, AZ;
Oklahoma City, OK;
Plano, TX;
Renton, WA;
Ridley Park, PA;
San Antonio, TX;
Seal Beach, CA; or Seattle, WA.We are looking for a Hardware Asset Management Specialist to lead the full lifecycle management of our enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal. You will own the accuracy of hardware records in the CMDB, protect the company from asset loss and data exposure, and optimize hardware spend across end-user devices, data center, and network equipment.

This role partners with Procurement, Finance, Information Security, Facilities, End User Services, and Infrastructure teams across multiple sites.

Position Responsibilities:

Lead a team of HAM analysts and asset coordinators, including setting priorities

Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practice

Govern the end-to-end hardware lifecycle: request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal

Maintain the accuracy and completeness of hardware asset records in the CMDB and HAM platform (for example Service Now HAM Pro), including reconciliation against discovery, MDM, and procurement data

Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets

Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance

Oversee stockroom operations, including stock levels, consumption forecasting, and spares management

Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning

Partner with Finance on capitalization, depreciation, and fixed asset reconciliation

Define and report KPIs to leadership, such as inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance

Basic Qualifications (Required Skills/Experience):5+ years of experience with IT asset management and configuration management databases (CMDB)5+ years of experience with the Service Now platform5+ years of experience running with inventory management, to include inventory optimization3+ years of experience with leading Service Now platform support

Preferred Qualifications (Desired Skills/Experience):

Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience

Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or Service Now HAM Implementation Specialist Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment

Familiarity with endpoint management and discovery tools (for example Microsoft Intune, SCCM/MECM, Jamf, Service Now Discovery)

Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking

Background in supply chain, logistics, or vendor management

Experience with Power BI or similar tools for executive dashboards

Experience with data model integration, including designing, mapping, and validating data models across systems to ensure accurate, consistent, and scalable data exchange

Strong analytical skills with large datasets; advanced Excel proficiency

Clear…