General Manager

Federal Realty Investment Trust is a proven leader in the ownership, operation, and redevelopment of high-quality retail real estate in the country's best markets. We believe we are one of the most innovative and dynamic real estate companies you can work for. Interested candidates who research Federal hear a lot about our high-quality shopping centers and mixed-use centers. Our well-respected real estate team is at our core, but it's the smaller intangible things that can make working at Federal so satisfying.

You see, while we're one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our shopping centers, we're really a very small company by most standards and we try to operate that way. Our stability and success are due to our great team of employees! Would you like to join our team?

If so, learn more about our current opportunity below.

We are looking for an experienced real estate management professional to join our team in the role of General Manager. The preferred candidate will possess excellent experience in property management, facility operations, tenant engagement, marketing, and project initiation. The position is based in Arlington, Virginia and will be responsible for providing support and direction for the day-to-day operations of a portfolio of complex retail properties, with primary responsibility and oversite of Westpost and Village  General Manager will oversee and supervise the in-house and contracted departments to ensure property goals are achieved.

This role reports to the Senior Vice President, Asset Management.

• Manage day-to-day operations of the development, ensuring that a premier mixed-use environment is maintained and that the appearance and physical aspects of the property meet the Company’s established standards through routine site and safety inspections.
• Lead and manage property personnel including Assistant Property Manager and Engineers, as assigned.
• Manage day-to-day operations in the assigned portfolio, including but not limited to facility maintenance and preventative maintenance programs, landscaping, trash removal, contracted janitorial services, contracted security services, plumbing, roof, physical plant and energy management systems.
• Oversee parking operations, including third party parking management company, tenant parking, visitor parking, and special event parking operations.
• Oversee attainment of budgeted revenue, operating expense, NOI, and cash flow goals by analyzing and evaluating financial statements, reconciling statements against approved budget, and working with the Accounting/Finance and others to address and resolve any projected gaps in financial performance for the properties, ice rink, and parking operations.
• Enhance and elevate the consumer experience through regular assessments of the property condition. Ensure issues are addressed immediately, and expectations are met.
• Manage shared parking agreements and condominium agreements. Identify and recommend capital projects and manage project contractors and subcontractors from the bid phase through end of contract.
• Oversee work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs to determine appropriate scope of services for the property, bidding and negotiating contracts, monitoring progress, and approving invoices.
• Develop and maintain positive retail tenant relations by meeting with tenants on a regular basis. Resolve tenant issues that occur and serve as the primary point of contact for all merchants’ daily operating needs including general maintenance, lease issues, trash concerns and parking management.
• Prepare the annual operating budget and quarterly budget reforecast reports for the properties, and manage operating expenses, within or below budgeted levels. Work with property accountants to prepare monthly variance reports and finance team to forecast property level cash flows accurately for corporate planning and analysis.
• Manage invoice processing, coding, and payment ensuring invoices are paid on time.
• Collaborate and establish strong working…