Customer Service Manager — Hybrid | KPI‑Driven
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2025-12-31
Listing for:
Oates Energy
Full Time
position Listed on 2025-12-31
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A utility billing company is seeking a Manager of Customer Service to oversee the call centre operations in Arlington, VA. The ideal candidate will lead a team focused on enhancing customer satisfaction, managing performance metrics, and driving operational efficiency. The role requires 3–5 years of customer service experience, including a supervisory role, and offers a competitive hourly rate with benefits including health insurance and a 401(k) plan.
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