Managing Consultant – Life Sciences Advisory – Patient Support Programs; Pharma

Job Family

Strategy & Transformation Consulting

Up to 25%

None

The Life Sciences – Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third‑party vendors through implementation, and ensure that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions.

• Defining patient treatment journeys, identifying potential Patient Services engagement points, key barriers, and areas of unmet need to inform design of potential PS offerings

• Conducting secondary market research on competitor/analog offerings

• Conducting primary market research with a range of stakeholders to identify needs & validate potential support

• Develop Patient Services Program Blueprints and detailed program designs, including defining the desired customer experience, the mix of programs and services, and level of support provided

• Supporting the requirements definition and operational build out of both in‑house and outsourced PS HUBs & additional related programs (e.g., financial support, treatment management support)

• Defining methodologies to measure and benchmark the effectiveness of PS program performance; analyze metrics to provide strategic insights

• Engaging executive level audiences to deliver actionable insights and recommendations

• Supporting the identification of business development opportunities & subsequent pull‑through of business development activities (e.g., proposal development, scoping)

• Developing and managing junior staff development

Managing Consultants are responsible for managing projects from cultivation to completion. In this role, you will manage the activities of the designated project team and support the day‑to‑day management of the client relationship. You are expected to effectively develop and manage work plans, staffing, deadlines and budgets and are expected to manage multiple projects simultaneously. Work products are expected to be high quality and client ready.

In this visible role, you will lead team meetings and guide, manage, and coach Consultants and Senior Consultants, providing constructive feedback on their project participation and overall career development. Managing Consultants work closely with Directors and Managing Directors to keep them abreast of project progress and important developments. Managing Consultants take part in sales initiatives and Practice development. Travel is project dependent but averages 20 percent.

Guidehouse encourages career development and hiring for the long term. Managing Consultants follow a clearly defined career path. As Managing Consultants hone their project management skills, ability to manage multiple work streams, professional expertise, and client and business development skills, they progress to the position of Associate Director.

• Bachelor’s degree.
• 5-7 years of transferrable consulting or work experience in Patient Services and related functions.
• Must be willing and able to travel to client sites across the US, up to 20% of the time.
• Authorized to work for any US employer without sponsorship.

• Must have excellent written and oral communication skills.
• Must be collaborative and a team player.
• Must have exceptional client management experience including expanding client relationships within an organization and ability to recognize and communicate add‑on and/or cross‑business opportunities at external clients.

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects…