Manager, Volunteer Engagement

The American Institute of Architects (AIA)

AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design.

• We stand for equity and human rights
• We stand for architecture that strengthens our communities
  • We stand for a sustainable future
  • We stand for protecting communities from the impacts of climate change
  • We stand for economic opportunity
  • We stand for investing in the future
  • We speak up, and policymakers listen

The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world's prosperity, health, and future.

Reporting to the Senior Director, Governance & Volunteer Management, the Manager, Volunteer Engagement is responsible for the operational and administrative functions that support a consistent volunteer experience across the American Institute of Architects (AIA). This role ensures that volunteer engagement processes, including recruitment, onboarding, communications, and recognition, are executed accurately, efficiently, and in alignment with AIA standards.

The Manager also serves as a key operational resource for the governance functions of the Executive Office, supporting the AIA President, President‑Elect, and Board of Directors with travel coordination, scheduling, logistical support, and preparation of briefing and meeting materials.

In addition, this role provides project coordination and operational support to strengthen volunteer engagement and governance operations across AIA.

• Supports implementation of standardized volunteer processes, including recruitment, selection, onboarding, training, ongoing engagement, and recognition initiatives.
• Manage logistics for volunteer programming, including orientation sessions, webinars, digital onboarding modules, appointment notifications, and recognition activities.
• Maintain and update volunteer-facing materials, resources, onboarding documents, and process guidance to ensure clarity, accuracy, and alignment with AIA’s governance standards and inclusion commitments.
• Monitor volunteer participation touchpoints to streamline workflows and enhance the volunteer experience.
• Manage the AIA.org volunteer pages and call for volunteers in Open Water.

• Support the Senior Director in administering all operational components of the annual national appointments cycle.
• Manage application processing, tracking, and data entry; ensure accuracy of applicant information; and maintain organized, up-to-date committee profiles and rosters.
• Coordinate appointment-related communications, website updates, orientation materials, and scheduling with staff liaisons and the President‑Elect.

• Update and improve the AIA President/President‑Elect speaker request process as necessary, ensuring timely intake, routing, and follow‑up.
• Prepare detailed briefing documents for the AIA President and President‑Elect for each travel and speaking engagement, including event background, stakeholder notes, logistics, and required materials.
• Coordinate with Marketing & Communications to ensure all speeches, remarks, talking points, and scripts are prepared and finalized in advance.

• Manage and maintain the calendars for the AIA President and President‑Elect, ensuring accuracy, prioritization, and alignment with institutional needs.
• Manage the calendar for the AIA Board of Directors, including scheduling meetings, coordinating availability, and ensuring timely distribution of calendar updates.
• Assist in development and preparation of meeting books and materials for Board meetings.

• Plan,…