Onsite Community Association Manager; DCM

Job Location:

Arlington, VA, Position Type:
Full Time, Salary Range: $ - $ Salary/year, Job Category: CMAONS,

Real Manage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. Real Manage is proud to be recognized on theInc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.

At Real Manage,The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in Real Manage being

Great Place to Work® Certified™. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join Real Manage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because Real Manage is there.

• Integrity:we always do the right thing.
• Respect:for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness:more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships:we are a professional services company; people do business with people they like.
• Always Improving:never satisfied, always learning, and always growing. At Real Manage, we are always getting better.

• Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors
• Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
• Directs the work of all department managers
• Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
• Responsible for the timely preparation of monthly financial reports to the Board of Directors
• Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
• Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed
• Monitors quality of association products and services to ensure maximum member and guest satisfaction
• Secures and protects all the association assets
• Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
• Coordinates with Board of Directors on the development and implementation of all strategic plans

• Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
• Evaluates committee activities that report to the General Manager
• Ensures compliance with purchasing policies and procedures
• Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
• Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
• Supports…