Quality & Compliance Specialist

Apothékary™ harnesses the intelligence of nature by creating clean, effective herbal remedies that target the root cause of health imbalances. Our formulas feature traditional herbs from Ayurveda, traditional Chinese medicine, Japanese Kampo, and Western herbalism. We believe in getting to the root cause of health issues and herbs can be a great place to start your journey and promote wellness for the long‑term.

• You will get the chance to be an early team member at a fast‑growth health & wellness startup disrupting the intersection of food and medicine.
• We are growing fast (100x growth in two years, over $16M in capital raised, and quadrupled the size of the team in the last 9 months).
• We’re a tight‑knit, passionate team that rewards ownership over your responsibilities.
• Work with a seasoned second‑time founder and executive team.

The Quality & Compliance Specialist plays a critical role in maintaining and advancing Apothékary’s quality management systems and regulatory compliance programs. This position ensures all products, processes, and operations meet or exceed industry standards, regulatory requirements, and company quality objectives. The ideal candidate will have a strong foundation in dietary supplement regulations, quality systems, and meticulous attention to detail. The role reports directly to our Director of R&D.

Quality Assurance

• Maintain and continuously improve the company’s Quality Management System (QMS) in accordance with cGMP requirements for dietary supplements (21 CFR Part 111).
• Develop, implement, and maintain Standard Operating Procedures (SOPs) for all quality‑related activities, including ownership of all QA documentation: raw material COAs, formulation spec sheets, process parameters, QC and third‑party test results, batch records, supplier verifications, and labeling requirements.
• Manage quality issues across all products, leading investigations into out‑of‑spec concerns (e.g., color, flavor, sedimentation, sourcing discrepancies).
• Conduct root‑cause analyses for quality deviations and provide R&D recommendations for rework, reformulation, or remediation.
• Lead stability testing programs: design protocols, manage sample retention, track data, and deliver reports to support product shelf life and retailer documentation needs.
• Conduct internal audits of manufacturing facilities, suppliers, and quality systems to ensure compliance with established procedures and regulatory requirements.
• Communicate proactively with co‑manufacturers to secure documentation, resolve quality issues, and ensure production standards are upheld.
• Develop and oversee QA, regulatory, and fulfillment SOPs, integrating QC checkpoints into operational workflows to drive efficiency and compliance.
• Support onboarding of new co‑manufacturers by establishing quality control parameters, documentation requirements, and production standards.

Certification Management

• Manage certification strategy and applications (e.g., Non‑GMO, Organic, Gluten‑Free, Cruelty‑Free), ensuring timely renewals and expansion into new certifications aligned with company goals.
• Serve as primary liaison with certification bodies and auditors.
• Coordinate annual audits, surveillance audits, and recertification activities.
• Monitor regulatory changes affecting certifications and implement necessary updates.
• Manage certified product lists and ensure accurate certification claims on labeling and marketing materials.

Regulatory Compliance

• Review and approve all product labeling for compliance with FDA/DSHEA standards and retailer requirements.
• Monitor and interpret changes in federal, state, and international regulations affecting the product portfolio.
• Support product registration and notification requirements for various jurisdictions.
• Collaborate with Creative and Regulatory leadership to develop compliant product claims that align with brand positioning and key reasons to believe.
• Review all marketing assets (copy, visuals, campaigns) for herbal accuracy, product details, and compliant claims.
• Prepare and submit required retailer documentation including product specs, shelf life data, QA documentation, and compliance…