Assistant Property Readiness Coordinator; Entry Level

Assistant Property Readiness Coordinator (Entry Level)

Location
:
Northern Virginia (local candidates only)

Ready to create exceptional experiences for Residents while diving into the world of single-family property management? Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move-ins, efficient move-outs, and top-tier customer service.

• Hands‑On Training:
  Whether you’re a recent grad or pivoting careers, we’ll teach you the ins and outs of single-family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
• Local Expertise, National Support:
  We’re a locally owned franchise of North America’s largest residential property management organization, giving you the best of both worlds—personalized mentorship backed by national resources.
• Positive Resident
  
  Experience:
  
  We’re on a mission to elevate our NPS (Net Promoter Score) by delivering a first‑class experience to every Resident. Your role is key in ensuring our Residents love their new homes and feel supported throughout their rental journey.
• Collaborative Environment:
  You’ll join a team that values communication, teamwork, and proactive problem‑solving—so you’ll always have support at your fingertips.

• Oversee Move‑Ins & Move‑Outs
• Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
• Document property conditions at move‑in and move‑out, address questions, and coordinate any necessary follow‑up.
• Coordinate Make‑Ready Projects:
  Organize repairs, cleanings, and other services between Resident turnovers.
• Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.
• Champion Resident Satisfaction:
  Serve as a primary point of contact for Residents during transition periods, answering questions and resolving concerns.
• Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.
• Collaborate with the Leasing Team:
  Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.
• Provide concierge‑level service by educating Investors on property statuses and potential upgrades.
• Maintain Detailed Records:
  Accurately document all interactions and property details in our software systems.
• Keep digital and physical records updated for compliance and accountability.

• Customer‑Focused:
  You genuinely enjoy helping people and understand the importance of creating positive experiences for Residents.
• Detail‑Oriented:
  You notice the small things that make a big difference in property condition evaluations and make‑ready processes.
• Organized & Flexible:
  You can juggle multiple tasks, re‑prioritize as needed, and keep projects running on time.
• A Clear Communicator:
  You can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing.
• Tech‑Savvy:
  Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates.
• Locally Based:
  You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.
• Interest in Real Estate:
  Whether you’re exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you’re eager to learn about single‑family property management.

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer‑facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on‑site visits.
• Ability to pass background checks in accordance with local regulations.

• Hourly Rate: $18–$25/hr (commensurate with experience)
• Performance Bonuses:
  Potential additional earnings based on team and NPS performance (not guaranteed).
• Work Structure:
  Full‑Time, 40 hours/week + occasional overtime (paid at 1.5x);
  Hybrid approach: field work, remote tasks, and regular office collaboration.
• Initial training 3 days/week in our Gainesville, VA headquarters; 2 days/week in our Alexandria office.
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure.
• Mileage Reimbursement:
  For field visits and errands.
• Professional Growth:
  We value internal promotions—learn single‑family property management from the ground up and chart a path to higher‑level roles.

If you’re looking for a dynamic, collaborative role where you can deliver a first‑class experience to Residents and help properties shine,
apply today
! We can’t wait to see what you’ll bring to our team.