Sales Supervisor - Pentagon

Overview

Sales Supervisor - Pentagon City (Finance)

Warby Parker is seeking a self-motivated Sales Supervisor to help create exceptional experiences for our customers. This role is similar to a Keyholder at other brands. Across our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business through face-to-face customer interactions, share Warby Parker's story and mission on the sales floor, participate in process ideation and improvement, and support a variety of special projects.

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Lead on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Foster an inclusive culture by treating customers and colleagues with respect

• Professional retail experience at a customer-focused company, plus 6+ months in a management position
• Exceptional interpersonal and communication skills to deliver top-notch customer service
• Ability to remain cool under pressure and adapt quickly
• Entrepreneurial mindset with a go-getter attitude
• Curious and eager to learn
• Team player who is passionate about helping customers and teammates
• Innovative, proactive problem-solver
• Proud of your work and self-motivated to be a top performer
• Positive, energetic demeanor, even during long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes a competitive base salary/hourly rate plus variable compensation for eligible employees. The listed range is a good faith estimate at the time of posting; final compensation is determined by factors including qualifications, experience, internal equity, and market data. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (including non-birthing parents)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

• Benefits for part-time employees available, including limited EAP, eyewear, and other perks; details vary by location.

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including locally required fair chance ordinances and acts. California residents may review privacy disclosures in Section 8 of our Privacy Policy regarding data collection, use, disclosure, and rights under CPRA. Massachusetts law prohibits lie detector tests for employment purposes.

The application window for this position is anticipated to close on the date listed. Interested candidates are encouraged to apply through our Career website.

Warby Parker was founded to inspire and impact the world with vision, purpose, and style. We pursue creative, empathetic, and innovative approaches to scale a business that does good in the world without charging a premium. Since 2010, we have offered designer-quality glasses and related services, with a Buy a Pair, Give a Pair program to help those in need. We aim to make exceptional vision care simple and accessible.