Sales Development Representative

1 week ago Be among the first 25 applicants

At Margin Edge [me], we know that the key to growth is in a high-performing sales team. That’s why we’re looking for a rock-star Sales Development Representative (SDR) to focus on finding and qualifying potential customers who can benefit from our restaurant management software.

• In-Office (4+ days/week, Arlington, VA):
  Monday–Friday, 9:00 AM – 5:00 PM EST
• Hybrid (4+ days/week, Arlington, VA):
  Wednesday–Sunday, 9:00 AM – 5:00 PM EST
• Fully Remote (West Coast):
  Monday–Friday, 9:00 AM – 5:00 PM PST

Note: The Fully Remote option is available only to candidates located outside the DC Metro Area (DMV).

As the first Margin Edge face our prospects meet, we’re looking for someone who can effectively communicate our value proposition and deeply understands (and improves!) our sales process. The right candidate will be a titan team player and excels at researching leads, starting new relationships, and setting our Account Executives up for success. You should also be a quick learner with strong communication skills (this is a sales role after all), and have the ability to showcase our value to restaurants in a compelling way.

A successful person in this role will have deep empathy for restaurant folks, while recognizing every prospect is an opportunity to boost top-line revenue growth, customer acquisition levels, and profitability.

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business.

We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

• Represent Margin Edge in a positive, consultative manner to restaurant decision makers and prospects.
• Understand and authentically communicate why restaurants can benefit from our solution (No one likes a pushy salesperson, least of all hospitality folks who can smell bull‑shit a mile away).
• Generate leads and build initial relationships through efficient targeting and outreach efforts.
• Manage and maintain a pipeline of interested prospects and engage sales executives to take the next step with a formal discovery meeting.
• Cold calling, Use of Sales Force, Outreach and email to generate new sales opportunities.
• Identify quality restaurant prospects and make 50+ phone calls per day.
• Build long‑term, trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the market.
• Schedule meetings between prospective customers and sales executives.
• Report to Sales Development Team Lead with weekly, monthly, and quarterly results.
• Be available to work occasional weekend days (1x per month) to support team goals and outreach efforts.

• Previous restaurant leadership experience (GM, AGM, or similar), with a strong understanding of how restaurants make money.
• Strong phone and email communication skills.
• Active listener.
• Growth Mindset – constant learners thrive in this role.
• Proven creative problem‑solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization (aka: become a full‑cycle sales representative).
• Ability to stay positive, resilient, and flexible (we are a startup after all, so rapid…