Account Manager

Overview

The Health Management Academy (THMA) brings together health system leaders and innovators to address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, THMA members are positioned to lead industry transformation. THMA offers a dynamic atmosphere with opportunities for employees and a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare.

Position Summary: The Account Manager leads member relationships across a suite of cohort insights and research-driven memberships and drives retention through executive engagement, strategic account planning, membership adoption recommendations, and risk mitigation strategies.

• Develop and execute a strategic plan for selling or renewing memberships and solutions within an assigned member pool
• Create account plans that drive revenue growth in the territory through the creation and renewal of enterprise-level relationships, acquisition of new members, and cross-sell in existing member accounts
• Conduct consultative one-on-one and small-group onsite presentations to educate prospective members on THMA services
• Develop and nurture relationships with CXO audiences
• Leverage understanding of the priorities, challenges, and opportunities within your market segment and map them to THMA solutions
• Collaborate with other internal departments to facilitate renewals
• Ensure a smooth hand-off of closed business to internal service delivery teams while continuing to advise and support on member satisfaction, renewal planning, and future growth potential

• 6+ years of sales and account management experience in a complex and consultative environment
• Knowledge of the healthcare industry strongly preferred
• Experience managing the renewal process from start to finish
• Demonstrated track record of achieving revenue goals and/or quotas
• Salesforce experience preferred
• This role is hybrid and requires at least 2 days a week in the office
• Ability to travel

• Customer-focused
• Strategic mindset
• Ability to communicate persuasively with senior executives
• Team approach to working with others
• Ability to work independently and as a team member
• Self-directed and resourceful
• Excellent communication and client-facing skills
• Excellent organizational skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, and the ability to work with screens or monitors for prolonged periods.

This position is primarily a sedentary role with the team member seated for most of the day.

THMA offers a comprehensive slate of benefits including health, dental, and vision insurance; 401(k) matching; cell phone and commuter reimbursements; generous paid time off and paid parental leave. We also offer non-monetary benefits designed to support team members, including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.

Salary Range: $110,000 - $116,000 USD

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The Academy will provide reasonable accommodations for qualified individuals with disabilities.

The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.