Manager, Membership

Role
:
Manager, Membership

Industry: Membership, Professional Associations, and Business Services

Location (city, state): Arlington, VA

Assignment Type: Direct Hire

Pay
: $110,000 – $115,000 / year plus potential performance-based bonuses of $35,000–$52,500 per year, paid quarterly.

Work Schedule
: M6nday–Friday, 8:00 AM–5:00 PM. Hybrid schedule with Tuesday–Thursday in the office and Monday and Friday working remotely.

Benefits
:
This position is eligible for medical, dental, vision, and 401(k).

Addison Group is partnering with a well-established professional membership organization dedicated to helping business leaders strengthen their expertise, build meaningful connections, and drive organizational success. Our client provides educational programming, industry research, professional development, and advisory resources to support senior-level professionals and organizations.

Our client is seeking a strategic and results-oriented Manager, Membership to lead a team focused on business development, member engagement, and retention. This individual will oversee revenue performance within an assigned market segment while developing strategies to attract new members, strengthen existing relationships, and increase long‑term membership value.

The ideal candidate is an experienced sales or membership leader who combines strategic thinking with hands‑on team management. This person will play an important role in setting performance expectations, coaching employees, monitoring business results, and collaborating with senior leadership to support organizational growth.

• Lead, coach, and develop a team responsible for membership sales, business development, and ongoing member relationships.
• Oversee revenue generation across an assigned market segment, including new business, onboarding, membership expansion, engagement, and renewals.
• Track sales pipelines, performance metrics, forecasts, and progress toward revenue targets to identify opportunities for improvement.
• Develop strategies that strengthen member satisfaction, retention, participation, and long‑term value.
• Support team members in engaging senior executives and business leaders to identify needs and recommend relevant membership solutions.
• Build a strong understanding of membership offerings and benefits to help the team communicate value effectively and address member questions.
• Collaborate with internal departments to improve the member experience and develop targeted programs, communications, and services.
• Coordinate training initiatives and professional development opportunities to strengthen team capabilities.
• Oversee recruitment, onboarding, and training to ensure new employees are prepared to contribute successfully.
• Establish clear performance expectations and provide ongoing coaching, feedback, and performance management.
• Partner with senior leadership and cross-functional teams to align sales execution with broader business objectives.

• Bachelor's degree required.
• At least 7 years of experience managing sales, membership, business development, or a related team.
• Demonstrated success leading and developing a goal‑oriented team in a performance‑driven environment.
• Experience managing multiple direct reports, ideally within a larger sales or membership organization.
• Background in membership‑based organizations, associations, or professional services strongly preferred.
• Experience supporting or managing relationships with large enterprise or Fortune 500 accounts is highly desirable.
• Strong understanding of sales performance metrics, pipeline management, forecasting, and revenue growth strategies.
• Proficiency with Microsoft Office applications and CRM platforms;
  Salesforce experience is a…