PSH Case Manager - Access & Tenant

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55 - HTF-RRH-009 Full Time Pathforward, Arlington, VA, US

30+ days ago Requisition

Salary: $55,750.00 Annually

Position Summary:

The Permanent Supportive Housing Case Manager is a full-time position which reports to the Vice President, Housing. The Permanent Supportive Housing Case Manager is responsible for assisting persons eligible for Path Forward’s Permanent Supportive Housing (PSH) programs to obtain and maintain stable housing.Since the contract in place mandates direct service to clients, this position is required to report to the office 40 hours a week.The

position will be primarily located at the Arlington Mill Residences, an eight-unit supportive studio program primarily serving formerly homeless individuals with disabilities. The position shall be responsible for maintaining a safe, healthy and welcoming living environment for tenants. This position will work in collaboration with a team of life skills coach who will be providing 60 hours per week of on-site support to tenants.

Key Responsibilities

• Assist in engaging eligible program participants when there is a vacancy.
• Assist prospective program participants in filling out the intake referral applications.
• Obtaining any other supporting documentation needed (i.e. , Social security card, etc.)
• Coordinate with the Housing Locator to identify available affordable units.
• Request housing locations and inspections annually as per program requirement.
• Assist prospective program participants in securing and filling out leasing applications.
• Assist program participants with moving into their unit once approved.
• Schedule home visits once a week with program participants, with a focus on successful tenancy.
• Coordinate appropriate linkages to available County and other mainstream services (i.e., mental health services, addiction recovery programs, medical appointments and employment resources)
• Provide transportation to and from appointments as needed.
• Maintain accurate and complete weekly case notes for all program participants assigned to caseload.
• Maintain participants’ files including release of information, up to date case notes, weekly service plans, and individual service plans.
• Complete rental calculations annually or as needed.
• Submit rental invoices at the beginning of each month and/or when needed.
• Input accurate and complete data timely (on a daily, weekly, monthly basis) in the Efforts to Outcomes HMIS client database.
• Complete bi-annual assessments and goals set out in the Individual Service Plan.
• Assist clients with their Activities of Daily Living skills.
• Report on program participant successes and challenges during bi-weekly Supportive Housing Team Meetings.
• Act as on-call contact person for property management companies/landlords providing units to program participants to mitigate possible tenant lease violations.
• Attend landlord liaison meetings as scheduled (Monthly and/or quarterly).
• Coordinate with Path Forward’s Development team to maximize use of in-kind donations and volunteers in the PSH program.
• Communicate effectively with other service providers, conduct treatment team meetings as needed to provide the best continuity of care for program participants.
• Work as part of a team, meeting regularly to share information, strategies, mutual support, and ideas with the primary goal to address the long-term needs of homeless individuals including access to and maintaining permanent housing.
• May be required to work at an offsite location to provide Case Management services,
• Be available as a resource person at that site.
• Staff the offsite office and provide case management to the 8…