Customer Service Clerk

R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.

This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.

R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.

This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.

Customer Service Representative, Hourly rate is $20.42 hr.

Full-Time, Monday
- Friday, Various Shifts

Paid Sick Leave available after the first 90 calendar days of employment.

Earn 1 week of vacation after 90 days of employment,

Paid Sick Leave available after the first 90 calendar days of employment

and enjoy an excellent benefits package that includes our very own employee resorts

R+L Carriers
- Women in Trucking

R+L Carriers is seeking a Customer Service Representative to work at our Arlington, WA Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.

This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.

• Strong communication/telephone skills
• Able to work in a fast-paced environment
• Strong critical thinking skills
• Ability to deal with potentially stressful situations
• General office and customer service experience
• Basic knowledge or Windows, Outlook and other Microsoft products
• Ability to type 30+ WPM

• 2+ years of experience as a clerk or similar role in a fast pace environment
• Freight logistics experience

R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation, Parental leave, paid sick leave, Holidays, the company also offers vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success.

There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.

R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary…