Dental Assistant Lead

Dental Assistant Lead

Join to apply for the Dental Assistant Lead role at Community Health Center of Snohomish County (CHC). First 25 applicants have priority.

Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career‑advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro‑rated by FTE every 12 months, paid sick leave, 10 paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more!

We also offer $0.75/hour for those who test proficiently in a second language.

The Dental Assistant Lead operates as an effective team member with dental clinic care providers and other front and back office support staff to provide quality dental treatment support, four‑handed dentistry, oral health education, instrument repair and sterilization, facilities and equipment maintenance, and supply inventory & purchasing, in accordance with agency standards. In addition, this position assists in the scheduling and mentoring of assigned staff, provides ongoing performance feedback and acts as a key communicator between the clinical staff and practice manager.

The Lead participates in interviews and as a preceptor for newly hired staff and assures all critical tasks are completed per clinic protocols.

• Reads, speaks, understands and writes proficiently in English.
• Effectively communicates orally and in writing.
• Works independently and is self‑directed.
• Supports, motivates and sustains a team‑oriented culture.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Demonstrates leadership and basic management skills.
• Works with initiative, energy and effectiveness in a fast‑paced environment.
• Remains calm and effective in high pressure and emergency situations.
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• Problem‑solves with creativity and ingenuity.
• Uses multi‑line telephones and other office machines.
• Knowledge of dental terminology.
• Proficiency in the use of Microsoft Office applications;
  Word, Excel and Outlook.

• Bilingual language skills.

• High school graduate or equivalent.
• Graduate of a Dental Assisting program, or a foreign trained dentist working a minimum of one (1) year of experience as a dental assistant, or a Dental Assistant having worked no less than 500 hours of patient care time within the past 12 months while having received verifiable on‑the‑job training in a dental practice.

• Associate’s degree in a related field.

• Customer service related experience working with the general public (2 years).
• Dental assistant experience (2 years).

• Supervisory/management experience (2 years).
• Experience in a multiple provider dental practice.
• Working with insurance/billing in a healthcare setting/insurance organization.
• Digital imaging familiarity.
• Healthcare information systems, such as electronic health record and practice management systems experience.
• Working with low income, multi‑ethnic populations.

• Dental Assistant registration with the State of Washington.
• Basic Life Support for Healthcare Providers (CPR/AED) certification - must be obtained at hire.

• Dental Assistant certification by the Dental Assisting National Board (DANB).

• Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, to respond to inquiries, take messages, and provide accurate information regarding schedules and services.
• Assists patients in completing all necessary forms, verifies contents, provides complete pre‑op and post‑op instructions, answers questions or refers as needed to the Dentists, and assures completion of pre‑authorizations.
• Works in tandem with the reception staff in managing interpreter services.
• Assists Dentists with timely delivery of accurate and complete fee slips to receptionist for every patient encounter.
• Monitors schedules and patient arrivals, participates in sequencing emergency patients, and assists to co‑workers…