Community Manager

Asset Living is a third‑party management firm founded in 1986 that partners with communities nationwide. Our experience spans multifamily, single‑family, affordable housing, build‑to‑rent, active adult, and student housing divisions, and we are a trusted partner recognized by the Institute of Real Estate Management and Accredited Management Organization.

Community Manager – oversee daily operations of a housing community under the Regional Manager. Responsible for personnel, leasing, maintenance, financial, administration, and risk management, ensuring compliance with Asset Living policies, safety, fair housing guidelines, and liability requirements.

• Personnel Management
• Regular/daily onsite attendance required
• Use company directives to screen, hire, train, coach, and develop on‑site staff
• Ensure staff effectiveness through training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Deal effectively with performance problems, documenting, communicating with supervisor and HR, and terminating appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Financial Management
• Achieve highest possible net operating income through effective cost control and revenue & leasing improvement; identify trends and recommend strategies
• Develop yearly operating budgets and forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on time
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure staff leasing techniques are effective in obtaining closure, follow‑up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Administrative & Maintenance Management
• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Lead emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, building, etc., within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are completed on a timely basis (regular property inspections and tours required)
• Plan for and utilize property resources, equipment, and supplies economically (obtain bids/pricing from vendors and contractors)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (walk units to ensure make‑ready and complete work orders)

• High School Diploma or Equivalent;
  Bachelor’s degree preferred or four‑year experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

• Regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess accuracy, neatness, and thoroughness of work assigned, and be able to work overtime, weekends, and night hours (emergencies).
• Frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about…