Lead Concierge DC

About Greystar

Greystar is a leading fully integrated global real estate platform offering expertise in property management, investment management, development and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over units / beds globally.

Across its platforms Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business.

Organizes, coordinates and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

• Greets prospects and residents as they enter the office/leasing area and ensures that prospects and visitors are comfortable while they wait to speak with a team member.
• Monitors guest traffic.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service‑request callbacks as necessary.
• Assists residents with checking in or out of luggage carts.
• Monitors parking garage for team members and vendors.
• Monitors fire alarm panel and security cameras.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Keeps a daily log of events and community security status; reports any concerns to management.
• Maintains tracking logs for equipment rentals, dry‑cleaning services, and/or other services provided by the community.
• Keeps detailed information on local area restaurants, shops, delivery places and other pertinent information that may be of interest to residents; maintains relationships and contacts with concierge vendors.
• Books freight elevator for move‑in/move‑out and furniture deliveries.

The hourly range for the position is $23.00 – $25.00.

Many factors go into determining employee pay within the posted range—including business requirements, prior experience, current skills and geographic location.

Corporate Positions:
In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

On‑site Property Positions:
In addition to the base salary, this role may be eligible to participate in weekly, monthly and/or quarterly bonus programs.

Competitive medical, dental, vision and disability & life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service.

Generous paid time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

For on‑site team members, onsite housing discounts at Greystar‑managed communities are available subject to discount and unit availability.

6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).

401(k) with company match up to 6 % of pay after 6 months of service.

Paid parental leave and lifetime fertility benefit reimbursement up to $10 000 (includes adoption or surrogacy).

Employee assistance program.

Critical illness, accident, hospital indemnity, pet insurance and legal plans.

Benefits offered for full‑time employees. For Union and prevailing‑wage roles compensation and benefits may vary from the listed information above due to collective bargaining agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to …

Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design and Estimation, Architecture.

Employment type:

Full‑time. Vacancy: 1.