Part time regional administrator

Regional Administrator (Part-Time - 21 hours per week)

Are you an organised, compassionate administrator who wants to make a real difference?

Brook Street Recruitment is working on behalf of our client in Armagh who is  looking for a Part Time Regional Administrator to join their team and support bereavement services across Northern Ireland, playing a vital role at the first point of contact for people experiencing loss.

This is a varied and rewarding part-time role where your administrative skills, empathy and attention to detail will help ensure high-quality, inclusive support for clients and volunteers alike.

About the Role

You will support the coordination and delivery of bereavement services, ensuring clients receive timely, appropriate information and support. Working closely with staff and volunteers, you'll help maintain smooth day-to-day operations while upholding best practice, safeguarding and data protection standards.

Key Responsibilities

Act as the first point of contact, responding to phone calls, emails and online enquiries

Assess client needs and coordinate access to appropriate support services

Allocate clients to trained volunteers and manage client records accurately and confidentially

Prepare and issue client correspondence and service documentation

Support the induction, coordination and ongoing administration of volunteers

Maintain accurate records across systems in line with GDPR requirements

Assist with safeguarding processes, health and safety checks, and office administration

Process basic financial administration including expenses and donations

Support local events, reporting and wider team activities as required

Criteria

Highly organised with strong administrative and communication skills

Confident handling sensitive information with empathy and professionalism

Comfortable working with databases and record management systems

Able to work collaboratively with staff and volunteers in a values-driven environment

Committed to equality, diversity and inclusion

This role offers the opportunity to be part of a supportive regional team, helping people through one of the most challenging times in their lives.

Salary can be confirmed on application

Please send CV to Colleen Farquharson via the link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy