IT Support Technician

Salary: £28,000 - 35,000 per year

• 3+ years hands‑on experience in an IT support, service desk, or infrastructure role
• Strong working knowledge of Windows Server and Azure environments
• Experience managing Microsoft 365 services (Azure AD, Exchange, Teams, SharePoint, Intune)
• Solid understanding of networking fundamentals (routing, VLANs, firewalls, VPNs, managed switches)
• Confident communicator with strong customer‑facing skills
• Ability to work independently, manage priorities, and take ownership of issues
• Full, clean UK driving licence
• Nice to Have (But Not Essential)
• Experience with virtualisation technologies (Hyper‑V, VMware)
• Familiarity with Microsoft Copilot or other AI‑assisted productivity tools
• Previous experience working in an MSP or multi‑client environment

• Manage and support client networks, servers, and IT systems
• Provide technical support via phone, email, Microsoft Teams, and remote support tools
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain computer hardware, operating systems, and applications
• Manage and support Microsoft Server and Azure environments
• Implement and support Microsoft 365, SharePoint, and Intune solutions
• Design, deploy, and maintain managed network solutions
• Monitor client systems and proactively identify and resolve potential issues
• Ensure systems align with cyber security best practices
• Manage multiple open support tickets and prioritise workloads effectively

• AI
• Azure
• Copilot
• Hardware
• Hyper‑V
• Support
• Microsoft 365
• Network
• Security
• Share Point
• VMware
• Windows
• Office 365
• Cloud

At IT Hub, we deliver reliable, high‑quality IT support and managed services to businesses across the UK, Ireland, and Europe. Due to our continued growth, we are expanding our team and looking for a skilled, customer‑focused IT professional to provide workshop‑based, remote, and onsite technical support across a diverse client base. This role offers hands‑on exposure to a wide range of technologies including Microsoft 365, Azure, networking, virtualisation, and AI‑driven tools.

We promote a supportive, fast‑paced MSP‑style environment where learning, ownership, and progression are actively encouraged. We also offer training and certification support, exposure to a variety of technologies, and a clear career progression within our growing company.