Personal Lines Customer Advisor

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Job Title:
Personal Lines Customer Advisor

Description
We are hiring for our client, a well-established, family-owned insurance brokerage with over 50 years of experience in the market. With a strong local presence across County Down and County Armagh, they pride themselves on their customer-first approach and community-driven ethos. They are now seeking a Personal Lines Customer Advisor to join their dedicated team in a fast-paced, customer-focused environment.

This is an excellent opportunity for someone with a strong background in insurance sales who enjoys working directly with customers and is passionate about delivering top-tier service. This Personal Lines Customer Advisor role is based in a vibrant office environment and offers an attractive salary and a suite of benefits, including performance-related bonuses and private medical insurance.

Top 3 Things to Know About this Job

• Competitive Salary + Annual Bonus
• Private Medical Insurance & Death in Service Cover
• Supportive, close-knit culture with long-standing community roots

The Reward

* Competitive salary (negotiable based on experience)

* Annual performance-based bonus

* Private medical insurance

* Death in service benefit

* Company pension and wellness programme

* Funding available for professional development and exams

* Full-time or part-time hours available (Mon-Fri, 9am-5pm)

* Local, family-owned business with strong values and community focus

The Role

* Serve customers face-to-face and over the phone, understanding their insurance needs

* Advise on and sell a wide range of personal lines insurance products (car, home, van, travel, legal protection, GAP insurance, etc.)

* Maintain high levels of accuracy and compliance in administration

* Build and maintain strong customer relationships, offering tailored insurance solutions

* Operate within a supportive team and contribute to a collaborative workplace culture

The Person

* 3+ years' experience in insurance sales (desirable)

* Working knowledge of Open Gi software (preferred)

* Excellent interpersonal and communication skills

* Customer-focused, with a passion for service and sales

* GCSEs (or equivalent) including Maths and English

* Motivated, adaptable, and team-oriented

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Part-time

• Job function Finance
• Industries Insurance

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