RF-- Cleaning Operative

Mount Charles Group is one of the largest privately owned soft facility management, catering and ancillary service providers in Ireland. We pride ourselves on a customer‑focused, family‑oriented culture with values of doing the right thing, having fun, growing together and taking pride in what we do.

• Week 1: 29 hours per week (Thursday & Friday 15:00‑22:00 and Saturday & Sunday 09:00‑17:00)
• Week 2: 21 hours per week (Wednesday to Friday 15:00‑22:00)

• 20 days’ annual leave (pro‑rata)
• Employee Assistance Programme to support health & wellbeing
• Company pension scheme
• Financial education/financial wellbeing advisory service
• Company events

• Provide the highest level of cleaning service within your area of responsibility in line with client specifications.
• Respond positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
• Perform general cleaning services, including offices, meeting rooms, toilets/showers, laboratories and amenity areas site‑wide.
• Ensure all stocks are replenished in your area of responsibility.
• Conduct regular checks of the equipment/machines used.
• Leave all equipment clean and in good working order at the end of your shift, reporting any defects to the line manager.
• Familiarise yourself with and follow all company procedures and regulations.
• Participate in the company health and safety policy and report any dangers, near‑misses or hazards to the line manager.
• Present all offices, toilets and amenity areas in a clean and tidy condition.

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors is an advantage but not essential.
• Previous work experience in customer service.
• Basic statutory training required: basic reading, writing, speaking and listening skills to understand safety and work instructions and to communicate with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex‑offenders; a copy is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.