Head of Care Services

About Direct Medics

Last year, we’re proud to celebrate our 25th anniversary, marking a quarter-century of placing healthcare professionals in locum roles across both the public and private sectors in the UK and Ireland. Our long-standing reputation speaks to the trust and reliability we’ve built within the healthcare sector.

Northern Ireland / ROI Travel Required
Starting Salary:
From £70,000
Full-Time | Permanent

Armagh

An exciting opportunity has arisen for an experienced and strategic healthcare leader to join a growing organisation delivering high-quality, person-centred care services across the island of Ireland.

We are seeking a passionate and driven Head of Services to lead operational excellence, service growth, compliance, and quality improvement across a portfolio of residential, supported living, and specialist care services.

This is a senior leadership role with genuine opportunity to influence organisational direction, support service expansion, and drive positive outcomes for the people supported.

• Lead and oversee the delivery of high-quality, person-centred care services across multiple locations
• Drive operational performance, service development, and continuous improvement initiatives
• Coach and support Service Managers to achieve excellent outcomes
• Ensure services remain fully compliant with all relevant regulatory and governance frameworks
• Lead audits, quality assurance processes, and improvement plans
• Build and maintain strong relationships with regulators, commissioners, and key stakeholders
• Monitor KPIs, budgets, and organisational objectives
• Support tender submissions, mobilisation, and growth of new services
• Promote a culture of accountability, learning, and excellence across teams

You will be an experienced senior leader within health and social care who is passionate about delivering outstanding services and developing high-performing teams.

• Minimum 4 years’ senior management experience within health & social care
• Experience managing multi-site services and operational managers
• Strong background in compliance, governance, and regulated services
• Proven experience working with regulators and external stakeholders
• Experience supporting service development and organisational growth

• Registered Nurse, Social Work qualification, Allied Health Professional qualification, or equivalent
• Postgraduate qualification in Leadership, Management, or related field desirable
• Evidence of ongoing professional development

• Inspirational leadership and people management skills
• Strategic thinker with strong operational capability
• Excellent communication and stakeholder management skills
• Analytical and solution-focused approach
• Passionate about person-centred care and continuous improvement

• Starting salary from £70,000
• Senior leadership opportunity with significant organisational impact
• Opportunity to support and shape service growth across NI and ROI
• Work within a progressive and values-led organisation
• Supportive leadership team and collaborative culture

• Full driving licence
• Flexibility to travel across Northern Ireland and Republic of Ireland
• Flexibility for occasional weekends and on-call responsibilities

Apply now to discuss this opportunity in confidence.