Technical Services Coordinator

Vickerstock are delighted to be working in partnership with a leading food manufacturing business to recruit a Technical Services Coordinator
.

This is an excellent opportunity for a quality or technical professional looking to broaden their experience within a varied role, supporting food safety, quality, product development and continuous improvement. Working closely with the Technical Manager, you will play a key role in maintaining technical standards while collaborating across production, NPD and supply chain functions.

• Competitive salary, dependent on experience
• Monday-Friday working hours
• Opportunity to join a well-established and growing food manufacturer
• Exposure to quality, technical and NPD activities
• Ongoing training and career development opportunities

Reporting to the Technical Manager, you will support the site's technical function, ensuring products consistently meet customer, regulatory and food safety standards while driving continuous improvement across the business.

Key responsibilities include:

• Ensuring compliance with HACCP, BRCGS, customer and food safety standards
• Supporting the maintenance and continuous improvement of the site's Quality Management System
• Conducting internal GMP, Glass & Hard Plastic audits and supporting external audits
• Investigating customer complaints and non-conformances, implementing corrective actions where required
• Working alongside the NPD team on new product launches and process improvements
• Providing technical support on ingredients, product specifications and manufacturing processes
• Liaising with suppliers to ensure raw materials meet required specifications and documentation is maintained
• Acting as a technical point of contact for customers and suppliers in the absence of the Technical Manager
• Delivering technical and food safety training to production and dispatch teams
• Supporting production with technical expertise and driving continuous improvement initiatives
• Promoting a positive food safety and quality culture across the site

• Previous experience within a Technical, Quality or Food Safety role in food manufacturing
• Working knowledge of HACCP, BRCGS and food safety legislation
• Experience conducting audits and investigating non-conformances
• Strong organisational and problem-solving skills
• Excellent communication skills with the ability to build relationships across departments
• A proactive approach with a passion for continuous improvement
• Proficiency in Microsoft Office