Senior UX Research Lead Collective

Drive innovative travel solutions as a Senior UX Research and Product Designer with Armstrong Collective. This hybrid position focuses on enhancing the digital guest experience through intuitive design.

As part of a luxury travel company, you will lead the UX research and design practices, ensuring a user-centered approach to complex booking systems. You will collaborate with product teams to improve conversion rates and reduce friction in purchasing journeys while contributing to the UX Center of Excellence.

Key Responsibilities:

• Lead UX design from initial discovery to final confirmation

• Conduct usability testing and analyze journey data

• Simplify booking experiences for multi-component travel products

• Collaborate closely with engineering on interactive designs

• Create scalable UX patterns within a cohesive design system

Requirements:

• 8+ years of experience in UX research and design

• Experience with travel booking platforms including airlines

• Strong usability testing and mapping skills

• Proficient in Figma and data analysis tools

• Agile collaboration with engineering teams essential

Partner with Armstrong Collective to innovate and redefine travel booking experiences through exceptional design.