Assistant, Instructional Support Center

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Job No: 493130

Work type:
Hourly and Temporary

Location:

Arnold/Main Campus

Salary Range: $17/hr

Work Mode:
Full‑time in‑person presence on campus or at alternative locations.

Hours Per Week: 20 hrs per week

Work Schedule:

M‑Th 9:30am‑2:30pm

The Assistant, ISC is responsible for implementation of student engagement efforts through direct community contact and electronic media that directly supports courses, programs, and training delivered by departments in the School of Continuing Education and Workforce Development. The Assistant is responsible for the dissemination of information to the general public and students of the Continuing Education and Workforce Development program areas, and for providing operational support for activities and processes related to public inquiry, students, faculty and staff, database and office systems.

Assists with general student inquiry and registration; assists with CEWD phone system when calls are transferred; processes wait‑listed student reports and registrations; processes mail for the CEWD Suite; performs other duties assigned. This position typically reports to an Assistant Director, Manager, or Director.

• High School diploma or GED, required.
• One year of administrative support experience in a business or educational environment.
• Demonstrated ability to utilize standard word processing, spreadsheets and database systems at an intermediate level.
• Excellent oral, written and interpersonal communication skills, including a clear telephone manner and superior customer service skills including conflict resolution.

Experience with student engagement initiatives, community outreach, or instructional support within higher education is desirable. Familiarity with education technology platforms and database systems is also preferred.

This is an equal opportunity employer committed to a diverse workforce and the hiring of qualified candidates regardless of race, color, religion, sex, gender identity, national origin, age, handicap, or genetic information.