Senior Engineer - Infrastructure

Position Overview

Title: Senior Engineer - Infrastructure

Department: Info Security & Infrastructure

Campus

Location:

Arnold/Main Campus

Salary Range: $110,590 - $138,237

Work Mode: This position requires regular in‑person presence on campus and at alternative locations, depending on class schedule and other assigned duties.

Hours Per Week: 40

Position Type: Full‑Time Staff, Exempt

This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the enterprise‑wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly.

This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless and IP‑based services environment to include voice communications and security cameras.

Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning.

To support this foundation, IIT has established five pillars: collaboration, support, inclusiveness, integrity and efficiency. Successful candidates will be skilled technologists who value AACC’s community and people, and will be empathetic to the challenges faced by our students, faculty and staff.

Our Characteristics of Excellence are the guiding principles of our Division. They empower our teams to deliver exceptional results, drive success, treat people with respect, dignity and fairness, cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity.

Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost‑effective and scalable manner.

Provide design, configuration, implementation, monitoring and support for enterprise/Hybrid network infrastructure (routers and switches), wireless and video systems.

Execute hands‑on engineering activities to ensure the successful operation of a mission‑critical Hybrid network architecture spanning multiple data centers and sites.

Define and execute ongoing network security, health maintenance plans, processes, procedures, documentation and operations for the enterprise infrastructure system in accordance with industry standards and guidelines.

Guide the IIT team in the implementation and administration of system monitoring tools, monitor performance and tuning of key technology components, recommend changes or enhancements, and maintain statistics on system performance and availability.

Practice effective project management skills, manage assigned projects, report progress and status, and lead projects to upgrade and/or expand the network including design, planning, testing and implementation.

Develop and maintain document repositories and architectural diagrams related to installation, administration, maintenance and use of systems.

Ensure solutions, systems and content are secure, accessible, inclusive and compliant with WCAG and other relevant standards while continuously improving technical skills and knowledge.

Document and track service disruptions and requests, provide timely updates on project progress, status and issues, and maintain expertise of current hybrid Cloud networking trends.

Plan and execute changes that impact the hybrid network infrastructure following established change management processes, ensuring planned testing activities are documented and executed.

Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures to maintain availability of applications and services.

Assist the Director, Information…