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Restoration Supervisor

Job in Arnold, Anne Arundel County, Maryland, 21012, USA
Listing for: SERVPRO of Annapolis/Severna Park
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

Role Overview

Join to apply for the Restoration Supervisor role at SERVPRO of Annapolis/Severna Park

Benefits
  • 401(k) matching
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
  • Oversee job documentation, equipment usage, and job site cleanliness
  • Train and mentor technicians on restoration techniques and procedures
  • Respond to emergency service calls (may require after-hours availability)
Additional Responsibilities
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Being a leader
Position Requirements
  • Valid driver’s license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification REQUIRED FOR SUPERVISOR ROLE

If you do not have the IICRC certification please see our restoration technician ad which is an entry level position to supervisor.

Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
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