Receptionist, Administrative​/Clerical

Role
:
Receptionist

Company
: H&R Block

Seniority Level
:
Not Applicable

Employment Type
:
Full-time

Job Function
:
Administrative

Industry
:
Retail

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high-performing, connected culture where everyone feels like they belong.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients' appointments according to preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or multiple locations.
• Sales/marketing experience preferred.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

We invest in our people by committing to their total well-being. Our benefits include an Employee Assistance Program, a wellbeing program, neurodiversity and caregiver support, discounts on everyday items, and medical coverage, 401k, and employee stock purchase plan (subject to eligibility).

At H&R Block, we remain committed to building a connected culture of trust, care, and connections. We celebrate diversity and offer equal opportunities for all.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.