Customer Service Representative

Join to apply for the Customer Service Representative role at QC Holdings Inc

We are looking for an energetic, positive Full-Time Customer Service Representative to join our team! The position will be located at Store 0524 located at 1773 Jeffco Blvd Arnold, MO 63010.

This Customer Service Representative position is a full-time entry-level position with great potential for the right person! We are looking for a team player with a mature work ethic, integrity, a achieving personality and exceptional customer service skills.

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past due payments.
• Work rotating shifts and some Saturdays. Sundays off.

• Excellent customer service skills.
• Cash handling experience.
• Ability to operate computers and standard office equipment (preferred).
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is an essential requirement of the position.
• Must be at least 18 years of age.
• Proof of eligibility to legally work in the United States (required).

• Monthly bonus program.
• Steady hours, Paid Time Off, Paid Holidays.
• 401(k).
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.

QCHI (Lend Nation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. They have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products.

To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and Lend Nation) at our website

QCHI / Lend Nation is an Equal Opportunity Employer.