Sales Representative
Listed on 2026-01-04
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Retail
Customer Service Rep, Retail Sales
Overview
At Northern Tool + Equipment we are committed to serving those who do the tough jobs. Our retail sales team is responsible for greeting and assisting customers, maintaining a neat and stocked merchandise display, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day‑to‑day store merchandise and operations directions.
Key Responsibilities- Create a one‑stop shopping experience with exceptional customer service and ask probing inquiries to better understand customer needs.
- Greet customers anywhere in the store, assist with product selection, merchandise aisles and endcaps, and position merchandise appropriately.
- Offer Protection Plans on all eligible products and the credit card on all customer transactions (incentive pay for selling protection plans and credit cards).
- Be a team player by assisting with tasks that improve the way your team serves consumers.
- Prior retail sales, cashier or customer service experience admired but not required.
- Flexible availability and willingness to work some weekends and holidays.
- A love of tools & equipment or ability to learn.
- Excellent communication skills.
- Ability to lift 70 lbs.
- Service‑focused mindset.
Northern Tool + Equipment has created a problem‑solver’s paradise where professionals and DIYers find the right tools and guidance. With over 130 retail stores across 24 states and global manufacturing operations, we are poised to deliver world‑class customer experience and drive growth through exceptional insight.
Benefits- Comprehensive health, retirement, and wellness programs.
- Flexible scheduling: stores open 7 am–7 pm on weekdays with shorter hours on weekends.
- 20% discount starting day one.
- Daily Pay – flexibility to be paid daily.
- 401 K with employer match.
- Closed on Thanksgiving, Christmas Day, and Easter.
Entry level.
Employment TypePart‑time.
Job FunctionSales and Business Development.
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