Front of House Manager

About The Role

Full-time Front of House Manager position at Coppice Lodge
. You will work 37.5 hours per week, Monday to Friday, handling rotas, timesheets and serving as the first point of contact for new residents. No prior care experience required – we will train you to confidently convey what makes our homes great places to live.

• Ownership Mindset
  :
  Proactive, initiates work and takes full ownership of responsibilities.
• Customer‑Focused
  :
  Passionate about helping others, delivers outstanding customer care with a friendly and empathetic approach.
• Administrative Skills
  :
  Highly organised, detail‑oriented and efficient at managing multiple tasks to keep the care home running smoothly.
• Relationship Builder
  :
  Excellent interpersonal and communication skills, enjoyable in building and maintaining relationships.
• Sales Savvy
  :
  Basic understanding of sales principles, enthusiasm for contributing to business development.

At HC‑One kindness is the foundation of our culture. We champion inclusivity and support continuous professional and personal growth through robust career pathways, CPD and postgraduate programmes.

• Higher than average pay rates
• Paid Enhanced DBS/PVG
• Free uniform
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Life assurance cover
• Award‑winning learning and development; support to achieve qualifications
• GP online service for you and children under 16
• Colleague discounts – over 1600 high street partners
• Independent Employee Assistance Programme, 24/7 support
• First‑rate working environment in a purpose‑built luxury home
• Free onsite car parking; close to local transport links
• Refer a friend scheme

• Seniority Level
  :
  Entry level
• Employment Type
  :
  Full time
• Job Function
  :
  Management and Manufacturing
• Industries
  :
  Hospitals and Health Care