Branch Supervisor

About the Company

We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

• Assisting the Branch Manager with the day‑to‑day running and operations within this small branch.
• Supervising and supporting branch staff, providing guidance, training, and performance feedback.
• Serving customers on the trade counter, offering advice and product knowledge.
• Building rapport with customers and suppliers, responding to queries and processing sales.
• Handling general warehouse duties including goods in & out, picking and packing customer orders.

• Previous industry or merchant experience is preferable.
• Prior experience in a face‑to‑face customer service/sales environment.
• Excellent communication skills and confidence interacting with customers.
• Some warehouse knowledge.
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
• Willingness to step up to run the branch in the Branch Manager’s absence.
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• Comfortable lifting heavy items.

£27,500 salary plus the following benefits:

• Annual leave (increasing with length of service).
• A generous pension scheme (matched up to 9%).
• Potential to earn bonuses.
• Enhanced maternity/adoption leave.
• Access to a great range of online and high street discounts.
• Free access to healthcare and the popular YuLife app.
• Cycle‑to‑work scheme.

This is a full‑time, permanent role working 40 hours per week – Monday to Friday 08.00am to 05.00pm and Saturday on a rota basis 08.00am to 12.00pm.