GROCERY LEAD

FOOD 4 LESS, 1132 WEST BRANCH ST, ARROYO GRANDE, California, United States of America •

1132 W Branch St, Arroyo Grande, CA 93420, USA

Posted Tuesday, November 25, 2025 at 11:00 AM

Apply Today to become an Employee Owner at PAQ, Inc./Food 4 Less/Rancho San Miguel Markets and gain access to some of thebest benefits in the industry!

Work to earn FREE MONEY for your retirement and elect Medical, Dental and Vision Benefit Packages for as little as $40 per month for yourself or $128 for you & family !

PAQ, Inc. is a 100% Employee-Owned Company consisting of 23 retail grocery stores throughout the central valley and central coast of California. Sixteen of our stores are price-impact, warehouse format under the FOOD 4 LESS banner and seven of our stores are Hispanic format with the RANCHO SAN MIGUEL MARKET banner.

We believe at PAQ, Inc. that our Employee Owners are our most valuable asset, and we currently have an opening for:

Job Title:

Day Lead

Location:

PAQ, Inc, Store Location, On-Site

Reports To:

Manager, Combo or Grocery

Employee Type:
Regular, Full-Time

Exemption Type:
Non-Exempt

Travel Required:

No

Updated:
07/28/2024

Job Summary:

The role of the Day Lead is crucial for the seamless operation of the store, focusing on meticulous supervision of daily activities on the sales floor. This position entails a hands‑on approach to managing floor staff, with a strong emphasis on fostering a team environment that is both efficient and motivated. The primary objective is to enhance the overall shopping experience for customers, ensuring that it is exceptional and consistently exceeds expectations.

By coordinating efforts, troubleshooting operational issues, and implementing strategies for continuous improvement, the Day Lead plays a crucial role in maintaining the store’s reputation for excellence and customer satisfaction.

Essential Functions of the Position:

• Overseeing and assisting with inventory levels, ordering stock to ensure product availability, and managing stock rotation to minimize waste.
• Train and manage floor employees, assigning tasks, monitoring performance, and providing feedback.
• Ensuring the highest levels of customer satisfaction by addressing customer concerns, providing product information, and maintaining a customer-friendly environment.
• Coordinating the layout of the sales floor, organizing displays to maximize customer interest and sales, and ensuring cleanliness and safety standards are met.
• Streamlining operations to enhance efficiency and productivity while reducing costs and improving the shopping experience.
• Oversee proper processing/disposal of damaged goods and hazardous waste in the backroom and sales floor.
• Address customer satisfaction issues and work with the Store Director/Combo or Grocery Manager to provide solutions to customer matters.
• Communicate all product needs/concerns with the store management team.
• Contact appropriate vendors and monitor work performed.
• Greet all customers and provide prompt and courteous service.
• Perform other duties as assigned.

Knowledge:

• Familiarity with retail management principles, including inventory, sales, and personnel management.
• Knowledge of customer service best practices and strategies for enhancing customer engagement.
• Knowledge of OSHA guidelines and other relevant health and safety regulations.

Skills:

• Excellent verbal and written communication skills for interacting with staff, customers, and management.
• Strong analytical skills to identify issues, develop solutions, and implement changes effectively.
• Proficient in organizing tasks, managing time efficiently, and multitasking in a fast‑paced environment.

Abilities:

• Ability to inspire, motivate, and lead a team towards achieving store objectives.
• Capability to adjust to changing situations, handle multiple demands, and work with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure situations.
• A genuine desire to meet and exceed customer expectations, creating a positive shopping experience.
• Ability to perform physical tasks, including stocking shelves, lifting boxes, and standing for extended periods.

Physical Requirements:

• Stand and walk for extended…