Call Center Rep
Job in
Artesia, Eddy County, New Mexico, 88210, USA
Listed on 2026-01-12
Listing for:
Artesia General Hospital
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Description
JOB SUMMARY:
Essential Functions
:
- Answer incoming calls, screen calls, transfer to correct extension. Help callers with questions re: department Fax #’s, directions, clinic hours, etc.
- Data entry, take credit card payments over the phone, paging over intercom.
- Customer Service with a smile.
- Print patient payments that need to be transferred to CPSI and send to Financial Counselor and Business office, run CC machine, data entry for write-offs, adjustments and charges.
- Keep a total of all calls daily.
- Other duties as assigned.
- Able to answer continuous incoming calls.
- Ability to multi-task.
- Knowledge of departments and what their function is.
- Basic computer skills, data entry experience, customer service skills.
- Education
- Work Experience
- Training
- License/Certification
Work environment can consist of daily patient contact, which may include exposure to blood, or other body fluids.
Seniority levelEntry level
Employment typeFull-time
Job functionOther
IndustriesHospitals and Health Care
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