Overnight Closer - Part Time

Overnight Closer – Part Time

Join to apply for the Overnight Closer – Part Time role at Baseline Fitness
.

• Free uniforms
• Opportunity for advancement
• Training & development

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks:
  • Answer phone calls in a polite and friendly manner to assist with questions or concerns.
  • Conduct info calls and tours.
  • Assist in member check‑ins, sign‑ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

• Customer Service: communicates and interacts with customers, coworkers and the public in a way that exceeds the customer’s wants and needs.
• Listening: actively listens, empathizes and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: ability to communicate questions, concerns or issues to a supervisor in a timely manner.

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Must be able to lift to 50 lbs. less than 30% of the time.

$14.85 per hour.

Enhancing people’s lives with an affordable, high‑quality fitness experience requires a team of inspiring, motivated and fun‑loving go‑getters. Baseline Fitness is part of Planet Fitness, one of the largest and fastest‑growing franchisors of fitness centers in the United States, operating more than 2,000 locations worldwide. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.

Employees at a franchise location are employed by the franchisee and are not employees of Planet Fitness Headquarters (PFHQ). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.