Rental Coordinator - Denver

Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation.

Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida.

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The Rental Coordinator plays a vital support role within Zedcor's branch operations, ensuring that equipment logistics, customer service, and administrative processes run smoothly and accurately. This position is the operational backbone of the branch and responsible for coordinating rental activity, maintaining equipment records, managing on-call responsibilities, and supporting the field team with timely, organized documentation. The Rental Coordinator works closely with the Branch Manager, service technicians, and Sales Representatives to ensure every rental is tracked, every piece of equipment is accounted for, and every customer interaction reflects Zedcor's commitment to excellence.

• Rental Order Management:
• Process rental requests and coordinate equipment reservations.
• Track rental schedules to ensure equipment availability and minimize conflicts.
• Customer Communication:
• Serve as the primary point of contact for customers, handling inquiries and providing rental quotes.
• Ensure prompt responses to customer needs and resolve any rental-related issues.
• Logistics Coordination:
• Arrange equipment deliveries, pickups, and transfers in collaboration with technicians and delivery teams.
• Monitor delivery schedules to ensure on-time service.
• Dispatching technicians to service and maintain equipment.
• Inventory Oversight:
• Monitor equipment status and availability, ensuring accurate records.
• Coordinate with maintenance teams to schedule servicing and repairs for rental equipment.
• Documentation and Reporting:
• Maintain detailed records of rental agreements, inventory usage, and billing details.
• Prepare reports on rental activity, equipment utilization, and customer satisfaction.
• Customer Support:
• Follow up with customers during and after rentals to ensure satisfaction and address any concerns.
• Identify opportunities for additional services or repeat business.

• High school diploma or equivalent; additional education in business, logistics, or related fields is a plus.
• 2+ years of experience in equipment rental, customer service, or logistics coordination.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent problem-solving and organizational abilities.

• Ability to lift or move equipment up to 50 lbs.
• Standing, walking, or sitting for extended periods.

• $70,000 - $80,000, based on experience.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and career advancement.

• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We…