Retail Shortage Control - Part Time

Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping your store and assets safe and secure.
• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.
• Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.

• 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.
• Flexibility to work nights, weekends, and holidays as required.

• Excited to deliver great values to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Competitive wage starting at $16.00 per hour. Part‑time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan, and up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Part‑time associates receive an associate discount.

2351 State Route 66, Ocean, NJ 07712
7:40 - Ocean

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Posting Number: P1‑1071164‑13
Position Type:
Regular Part‑Time
Career Site Category:
Store Associate
Position Category:
Retail Store
Base Pay: $16.00 per hour