Director, Client Consulting

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa Consulting and Analytics is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to improve client performance. Our clients span financial institutions, merchants, fintechs, acquirers, processors, and cooperative enabler organizations. Visa Implementation Services delivers hands on execution of strategic roadmaps and go-to-market initiatives.

The Director, VIS – Payments & Core Banking Conversions will lead strategic consulting engagements targeting financial institutions undergoing M&A activity or pursuing transformation agendas. This role focuses on business development and sales support, leveraging expertise in debit/credit/prepaid card processor conversions, Core Banking platform migrations, and Merchant Acquiring. The ideal candidate will combine industry experience with consulting expertise, excelling in client engagement, storytelling, and executive-level presentations.

A strong background in formal RFI/RFP evaluations of card processors, with the ability to replicate content and structure, is highly preferred.

Responsibilities:

• Consultative Selling & Business Development
• Lead client engagements to uncover needs, challenges, and transformation opportunities in payments and core banking.
• Develop and maintain strategic relationships with senior executives at target financial institutions.
• Manage a pipeline of opportunities and deliver against consulting sales targets.
• Present Visa and partner solutions that address client requirements for processor conversions, core banking migrations, and merchant acquiring optimization.
• Identify decision-making stakeholders and navigate complex client organizations.
• Solution Development & Delivery
• Design and lead conversion strategy plans for debit, credit, prepaid platforms
• Conduct formal RFI/RFP processes for processor evaluations, including requirements definition, vendor scoring models, and recommendation presentations.
• Leverage Visa’s assets and third-party partnerships to build bespoke and scalable solutions.
• Ensure flawless project delivery, from roadmap development to implementation oversight.
• Thought Leadership & Client Communication
• Develop high-quality, visually compelling MS PowerPoint materials for executive presentations.
• Translate complex technical and operational concepts into clear, engaging narratives for diverse audiences.
• Stay ahead of industry trends in payments, core banking, and digital transformation.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Proven experience in card processor conversions (debit, credit, prepaid) from both industry and consulting perspectives
• Experience conducting formal RFI/RFP vendor evaluations, including documentation, scoring, and executive recommendations
• Experience working in the Banking industry and on Core Banking conversions (FIS, Fiserv, Jack Henry, etc.)
• Experience working in the Merchant Acquiring industry with a solid understanding of the operating model.
• Experience conducting formal RFI/RFP vendor evaluations, including…