Strategic Customer Success Manager — Post-Sales & SLA Delivery
Listed on 2026-10-18
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Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Digital Realty seeks a Customer Success Manager to lead end-to-end delivery for strategic customers across multiple locations in the U.S. You will coordinate across Operations, Implementation Services, Sales, Finance and teams to protect customer health and ensure contract commitments are met post-sales.
You will drive reviews, monitor SLAs, onboard new deployments, manage renewals risk, and push for improvements via internal owners while traveling ~20% as needed.
We invite applications for the Strategic Customer Success Manager — Post-Sales & SLA Delivery position located in Ashburn, VA, United States.
We have an opening for a Strategic Customer Success Manager — Post-Sales & SLA Delivery in Ashburn, VA, United States within Management & Operations, Sales.
This role, Strategic Customer Success Manager — Post-Sales & SLA Delivery at Digital Realty, could be your next move.
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