Receptionist​/Front Desk; On Call

Location:

Ashby Ponds by Erickson Senior Living, Loudoun County, Virginia.

Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.

• Compensation: hiring range from $17.00/hour to $19.00 an hour, commensurate with experience.
• A culture of diversity, inclusion, equity and belonging, built on our mission, vision, and values.
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options.
• PTO plans, plus company‑paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401(k) for all team members 18 and over with a company 3% match.
• On‑site medical centers, providing wellness visits and sick care for all team members over 18 years of age.
• 30% discount on food and drinks at on‑site dining venues, plus additional healthy‑choice meal options at discounted prices.
• Growth opportunities – grow with the company as we open new communities and expand on our existing ones.
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones.

• Greet and direct residents, visitors, and staff, handling questions and concerns efficiently.
• Manage resident’s list, alphabetically and by resident apartment.
• Update the directory in continuing care and keep an accurate list of residents who are away and returning, and sort mail.
• Process work orders with detailed instructions.

• Receptionist or customer service experience preferred.
• Excellent verbal skills.
• Ability to multi‑task.
• Weekend and evening availability.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Ashby Ponds is a beautiful 132‑acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well‑being services for those who live and work with us.

As part of our team, you'll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative

Industries: Hospitals and Health Care